livebaji Help Center | Support Guides and Quick Answers

What Can We Help You With?

Choose a category and find answers quickly

Account Registration

How to open a new account and complete the verification process.

Deposit

A complete guide to depositing via Mobile Pay, Nagad, and Rocket.

Withdrawal

How to withdraw your winnings quickly, and what to expect for processing times.

Bonuses & Promotions

Rules for claiming Welcome Bonuses, free spins, and cashback offers.

Security & Password

Account security, password recovery & 2FA.

Betting Rules

How to place bets, understand odds, and receive your payout.

Mobile App

Guide to downloading, installing, and using the app.

Responsible Gaming

Information on setting limits, self-exclusion, and available support.

Step-by-Step Guide

Livebaji from Start to Finish — A Simple Guide

1

Go to the Registration Page

Click the "Register" button in the top menu. A simple form will appear where you'll enter your mobile number and password.

2

Fill In Your Details

Enter your full name, mobile number, date of birth, and a strong password. Make sure you are 18 years of age or older.

3

Verify OTP

An OTP will be sent to your mobile. Enter the code correctly to confirm your account.

4

Complete Your Profile

Log in and fill in the remaining details in your profile section. This is required for faster withdrawals.

5

Claim Your Welcome Bonus

Your Welcome Bonus will be credited to your account automatically after your first deposit.

!

Important Information

Only one account can be registered per mobile number. Providing false information may result in your account being suspended.

Payment Methods & Processing Times

All your favourite Bangladeshi payment options, in one place

All payments on Livebaji are secured with 256-bit SSL encryption. There are no hidden charges. Withdrawals made between 11 PM and 5 AM may experience slight delays.

Payment Methods	Minimum Deposit	Minimum Withdrawal	Deposit Time	Withdrawal Time	Status
Mobile Pay	৳300	৳500	Instant	15–30 Minutes	Most Popular
Nagad	৳300	৳500	Instant	15–30 Minutes	Fast
Rocket	৳300	৳500	Instant	30–60 minutes	Available
Upay	৳300	৳500	Instant	30–60 minutes	Available
Bank Transfer	৳1,000	৳1,000	2–6 Hours	6–24 Hours	Large Transactions
Cryptocurrency	৳500	৳1,000	5–15 minutes	15–30 Minutes	VIP Preference

Get Direct Support

Our team is available 24/7, ready to assist you

Live Chat

For the fastest support, use live chat. Average response time is under 2 minutes.

Always Online

Email Support

For complex issues, send us an email with detailed evidence or screenshots. You'll receive a response within 4–8 hours.

support@livebaji.biz

Phone Support

For urgent matters, call our hotline to speak with us directly. Available 8:00 AM – 12:00 AM.

Chat in Bengali

About the Livebaji Help Center

For any user on an online betting or casino platform, the most important thing to know is where to turn and who to contact when something goes wrong. Livebaji This has been taken with the utmost seriousness. Our Help Center is designed so that even first-time users can find the information they need without any hassle.

Common Account Issues and How to Resolve Them

It's very common for new users to have trouble logging in or to forget their password — this happens all the time. LivebajiResetting your password on is quick and easy — just click the "Forgot Password" link on the login page, enter your registered mobile number, and set a new password using the OTP. The whole process takes no more than 3 minutes.

If your account gets locked, don't worry. This typically happens after 5 consecutive incorrect password attempts, causing a temporary lockout. Wait 30 minutes and try again, or contact support for assistance.

What to Do If You Have a Deposit Issue

Sometimes a payment is deducted from Mobile Pay or Nagad but doesn't show up in your Livebaji account. This is usually due to a server delay and resolves on its own within 5–10 minutes. If you've waited more than 15 minutes, contact live chat with your transaction ID and our team will resolve it right away.

Why Withdrawals Get Delayed — and How to Fix It

There are a few reasons your withdrawal might take longer than expected. First, if KYC verification hasn't been completed, your first withdrawal may be delayed. Second, if you're withdrawing from a bonus balance, check whether the wagering requirements have been met. Third, large withdrawals require a manual review, which takes some additional time. In all cases, contacting support will get your issue resolved within 1 hour.

Bonus Confusion

The most common bonus question is about wagering requirements. Simply put — if you receive a ৳1,000 bonus with a 5x wager, you'll need to place ৳5,000 in bets before you can withdraw it. Once that condition is met, the bonus moves directly to your main balance and can be withdrawn with no hassle.

LivebajiThere are no hidden terms at . Every bonus comes with rules clearly stated on the promotions page. If you're ever unsure, just ask support — you'll get a straight answer.

Account Security — What You Need to Know

Your account security is our top priority. There are a few precautions worth taking:

Never share your login credentials with anyone.
Do not trust any third-party Telegram or WhatsApp groups claiming to represent Livebaji.
Keep Two-Factor Authentication (2FA) enabled.
Avoid logging in over public Wi-Fi.
Never click unfamiliar links or share your personal information.

Responsible Gaming — Our Commitment

Livebaji We believe betting is meant to be fun, not harmful. We encourage every user to play responsibly. If you feel that sports betting or casino gaming is having a negative impact on your life, please use our self-exclusion or deposit limit features. To learn more, Responsible Gaming View Page.

FAQ

Quick Answers to the Most Frequently Asked Questions

Opening an account only requires your mobile number and password. However, for larger withdrawals, you may need to upload a photo of your NID or passport for KYC verification. This is done entirely for your own security.

No. Under Livebaji's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be closed and any remaining balance may be forfeited.

The daily deposit limit via Mobile Pay is ৳25,000. For larger amounts, use bank transfer or crypto payment. VIP members can have this limit increased.

Email us immediately at support@livebaji.biz or reach out via live chat. Our security team will temporarily freeze the account and help you recover it after verifying your identity.

Yes, all Livebaji support agents speak Bengali. You don't need to communicate in English. Help is available in Bengali via live chat, email, and phone.

Absolutely. Just skip the bonus option during deposit — taking a bonus is entirely optional. Some users prefer to play without one to avoid wagering requirements, and that's completely their call.

Livebaji Help Center – Find answers and solutions to all your questions here

What Can We Help You With?

Step-by-Step Guide

Payment Methods & Processing Times

Get Direct Support

About the Livebaji Help Center

Common Account Issues and How to Resolve Them

What to Do If You Have a Deposit Issue

Why Withdrawals Get Delayed — and How to Fix It

Bonus Confusion

Account Security — What You Need to Know

Responsible Gaming — Our Commitment

FAQ

Do I Need an NID Card to Open an Account?

Can multiple accounts be created on one mobile number?

What Is the Maximum Deposit Limit for Mobile Pay?

What should I do if my account gets hacked?

Does support communicate in Bengali?

Can I deposit without claiming a bonus?