Livebaji FAQ — answers to all your questions

Only one account is allowed per mobile number and per person. Creating multiple accounts may result in permanent suspension of all accounts and forfeiture of balances.

on the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password.

Go to Profile Settings and upload photos of the front and back of your National ID (NID) or passport. Verification is usually completed within 24 hours. Completing KYC increases your withdrawal limit and unlocks access to exclusive promotions.

To close your account, help center contact us. Make sure to withdraw any remaining balance before closing. You can also take a temporary break as part of responsible gaming.

The minimum deposit at Livebaji is ৳500 BDT. You can easily deposit via Mobile Pay, Nagad, Rocket, or bank transfer.

Deposits via Mobile Pay, Nagad, and Rocket are typically credited within 5–15 minutes. Bank transfers may take 1–2 hours. If there's a delay, support let us know.

Livebaji does not charge any service fee on deposits. However, your mobile banking operator may apply their own charges in accordance with their own policies.

If a deposit fails, first check your mobile banking app to see whether the amount was deducted. If the money was deducted but hasn't appeared in your account, get your transaction ID and help center contact us.

The minimum withdrawal at Livebaji is ৳500 BDT. Your daily withdrawal limit depends on your KYC level.

Withdrawal requests are typically processed within 1–4 hours. During peak times, it may take up to 24 hours. Completing your KYC verification helps speed up the process.

Common reasons a withdrawal may be rejected:

• KYC verification not completed
• Bonus wagering requirements not met
• Withdrawal account does not match the deposit account
• Suspicious Activity Detected

To learn more, support contact us.

Withdrawals can be made via Mobile Pay, Nagad, Rocket, and bank transfer. It is recommended to use the same method you used for your deposit.

After your first deposit as a new member, a 100% welcome bonus is automatically credited to your account. To learn about the bonus terms, Promotions Page view.

Each bonus has its own wagering requirements. Typically, the bonus amount must be wagered a set number of times before you can withdraw. Full terms Terms & Conditions you'll find it here.

Yes, active members can claim a daily bonus by logging in each day. The bonus amount depends on your account level and activity. All current offers on the Promotions page view.

After Logging In Voucher page and enter your code. Voucher codes have an expiry date, so make sure to use them promptly.

Bet on 20+ sports including cricket, football, tennis, badminton, and kabaddi. Both live match and pre-match betting are available. Full list of sports Sports page view.

The minimum bet for most events is ৳50 BDT. Maximum limits vary by event and market. For full betting rules, Terms & Conditions you'll find it here.

Bets generally cannot be cancelled once placed. However, some events offer a Cash Out option, which lets you claim partial or full winnings before the match ends.

If a match is cancelled or postponed, the bet amount is generally refunded. Specific rules apply for interrupted matches — for details, Terms you'll find it here.

Yes. Livebaji uses SSL encryption to keep all your data secure. Personal information is never shared with third parties. Our Privacy Policy read more.

Go to Profile → Security Settings to enable two-factor authentication. An OTP will be sent to your mobile each time you log in. This significantly improves your account security.

Change your password immediately and help center let us know. Our security team will investigate and take action promptly.

Yes, Livebaji is fully mobile-friendly. All features are accessible from any smartphone browser. To find out more, Platform Page view.

Start by checking your internet connection. Clear your browser's cache and cookies. If the problem persists, try a different browser or help center let us know.

Yes, live streaming is available for selected events. You need to have a balance in your account to access this feature. To learn about all platform features, here visit.